Outage in Platform.sh

Connectivity issues with Cloudflare

Resolved Minor
June 21, 2022 - Started almost 2 years ago - Lasted 30 minutes
Official incident page

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Outage Details

We are aware of issues with Cloudflare connectivity. Any sites using Cloudflare's services may be unavailable in some parts of the world. We will update you as soon as we have further information.
Components affected
Platform.sh Australia (au.platform.sh) Platform.sh Europe (West) (eu.platform.sh) Platform.sh Europe (West 2) (eu-2.platform.sh) Platform.sh Europe (West 4) (eu-4.platform.sh) Platform.sh Europe (North 1) (eu-5.platform.sh) Platform.sh United Kingdom (uk-1.platform.sh) Platform.sh USA (East) (us.platform.sh) Platform.sh USA-2 (East 2) (us-2.platform.sh) Platform.sh USA-3 (West 2) (us-3.platform.sh) Platform.sh USA-4 (East 1) (us-4.platform.sh) Platform.sh Dedicated Enterprise Platform.sh Canada (ca-1.platform.sh) Platform.sh Europe (France) (fr-1.platform.sh) Platform.sh Europe (France 2) (ovh-fr-2.platform.sh) Platform.sh Europe (France 3) (fr-3.platform.sh) Platform.sh Europe (France 4) (fr-4.platform.sh) Platform.sh Europe (Germany) (de-2.platform.sh)
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/21/2022 07:26AM

Cloudflare have communicated that a fix has been implemented, we are monitoring the results and can see sites recovering in our monitoring system.

IDENTIFIED almost 2 years ago - at 06/21/2022 07:02AM

Support tickets can still be submitted via the console, but may not be available to view from certain locations.

We are still receiving all tickets submitted via the Platform.sh Console.

IDENTIFIED almost 2 years ago - at 06/21/2022 06:57AM

We are aware of issues with Cloudflare connectivity. Any sites using Cloudflare's services may be unavailable in some parts of the world.

We will update you as soon as we have further information.

Latest Platform.sh outages

Partial Outage on eu-2.platform.sh - about 5 hours ago
Partial Outage on fr-3.platform.sh - 22 days ago
Gateways unresponsive on uk-1.platform.sh - 27 days ago
Gateways unresponsive on uk-1.platform.sh - 27 days ago
Gateways unresponsive on us-4.platform.sh - 29 days ago

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