Outage in Plivo

Delivery delay on Outbound SMS towards South Africa phone numbers

Resolved Minor

November 05, 2022 - Started over 1 year ago - Lasted 2 days
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners currently observing Outbound SMS delivery delays for a small segment of phone numbers towards the South Africa. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #9963

Components affected

Plivo SMS, Africa

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/07/2022 06:30PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 11/05/2022 05:06PM

Dear Valued Customer,

One of our carrier partners currently observing Outbound SMS delivery delays for a small segment of phone numbers towards the South Africa. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#9963

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