Outage in Plivo

Delivery delay on inbound/outbound SMS towards the US phone numbers : T-Mobile

Resolved Minor

February 14, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners currently observing inbound/outbound SMS delivery delays for a small segment of phone numbers towards the US : T-Mobile. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #19178

Components affected

Plivo Longcode SMS, USA & Canada

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/15/2023 04:45PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/14/2023 07:24AM

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

IDENTIFIED about 1 year ago - at 02/14/2023 05:04AM

Dear Valued Customer,

One of our carrier partners currently observing inbound/outbound SMS delivery delays for a small segment of phone numbers towards the US : T-Mobile. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#19178

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