Number of Incidents
0 outages
Since last incident
31 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Podium.
Minor · about 1 month ago · lasted about 1 hour
Users not able to create or edit Automations
We are currently investigating this incident.
Minor · 2 months ago · lasted about 2 hours
Ford Direct Integration seeing low volume
We are currently investigating this incident.
Minor · 3 months ago · lasted 1 day
CDK Lightspeed Integration seeing low volume
We have implemented a workaround, and data from CDK Lightspeed is now being pulled into Podium as expected. Additionally, we are actively working on finding a permanent solution to this issue.
Minor · 3 months ago · lasted 22 days
Links failing to send to T-Mobile
We are receiving reports of T-Mobile filtering links for unregistered messages, we are working with our partners for a quick resolution. For customers that are experiencing this issue, [registering for 10DLC](https://www.podium.com/knowledgebase/s/article/Registering-Your-Business-for-10DLC-Required) will prevent this from happening in the future. The current ETA for approvals is 2-3 weeks. Please reach out to support if there are any questions!
Minor · 4 months ago · lasted 3 minutes
For a brief period, users could not access Podium. We have implemented a fix for this issue and are monitoring the result.
Minor · 6 months ago · lasted about 3 hours
Scheduled Messages Not Sending
Automated messages that were scheduled for this afternoon are not sending. We are currently investigating this incident.
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