Outage in Podium
Inbound Calls aren't triggering phones to ring
Resolved Minor
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Outage Details
Components affected
Podium VoiceLatest Updates ( sorted recent to last )
Our phones appear to be returning to a regular state. However we will continue to monitor until our partner's system has fully recovered
We are working with our partners on a resolution for this incident. We will continue to provide updates on this incident as we receive them. We appreciate your patience.
**Hardphones** are currently unable to send or receive calls
**Softphones** are able to send calls but will not ring for inbound calls. These calls are still going to voicemail and are not being dropped.
We are still working to understand this issue to be able to provide an estimated time for when we will be back up.
We are currently investigating the cause of this issue and are working to get updates as quickly as possible
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