Number of Incidents
2 outages
Since last incident
22 days
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Major · 22 days ago · lasted 2 days
Precisely Data360 Govern - Australia Region
We are currently experiencing an issue in the Azure Australia East Region that is impacting service for Data360 Govern. We are investigating the issue with Azure and will have updates as they are available.
Major · 23 days ago · lasted about 1 hour
Dear Precisely APIs customer, We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you! The Precisely APIs Team
Major · about 1 month ago · lasted 33 minutes
Dear Precisely APIs customer, We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you! The Precisely APIs Team
Minor · about 2 months ago · lasted about 3 hours
Data Quality pipelines fail to verify and geocode addressing for users in UK region only
We have identified a technical issue where the users entitled to the UK dataset cannot execute the pipeline for geocode addressing and verification. Data Quality (DQ) module and features are degraded and only users in the UK region are affected. The team is investigating the issue at the moment. You will receive an update every 30 minutes until the issue is resolved. Thank you for your patience, Precisely Emergency Response Team
Major · 3 months ago · lasted 16 minutes
Dear Precisely APIs customer, We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you! The Precisely APIs Team
Major · 3 months ago · lasted about 7 hours
Data360 DQ+ Service Issue - PROD/UAT
Dear Data360 DQ+ customer, We are experiencing technical issues with our EU - West Prod (https://dqplus-eu.preciselysaas.com/ environment which may prevent you from using all features of the Data360 DQ+. Our Emergency Response Team is investigating these issues with our cloud vendor which is reporting an issue in the EU West Region at this time and will work to restore Data360 DQ+ to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Data360 DQ+ Team
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