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We continuously monitor the official Prime Trust status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Prime Trust outages.
Minor Resolved · 5 days ago · lasted about 1 hour
Prime Liquidity - Degraded Performance
Our liquidity provider is experiencing an issue which is affecting quotes for USDC and USDC AVAX. We are actively monitoring this incident and will provide updates as they become available. Thank you!
Minor Resolved · 15 days ago · lasted about 4 hours
USDT Disbursement Settlements Delayed
Due to the higher than expected volume of USDT trading, it is taking us longer than usual to settle USDT disbursements. We have our internal teams actively working to process these transactions and will continue to provide updates as they become available. Thank you for your patience.
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Minor Resolved · 18 days ago · lasted 3 days
Prime Trust is closely monitoring the extreme volatility impacting USDC. As a result, purchases and sales of USDC are halted. Assets held at Prime Trust can still be disbursed. We continue to monitor the situation and are working with our customers to support them during this time. Thank you for your patience.
Minor Resolved · 19 days ago · lasted about 1 hour
Prime Liquidity - Delays in transaction processing
Our Wallet provider is experiencing an issue in processing transaction causing a delay in finalizing the transaction status. We are actively monitoring this incident and will provide updates as they become available.
Minor Resolved · about 2 months ago · lasted about 2 hours
Prime Rails - Degraded performance for Credit Card payment rails
We are currently experiencing degraded performance for our credit card rails. Some transactions may not be processing correctly and we are currently investigating. We will keep you updated on any new developments.
Minor Resolved · 2 months ago · lasted about 4 hours
Prime Liquidity - Intermittent delay with transaction processing
Our third-party wallet provider is experiencing issues with processing transactions. As a result, we may see some transactions impacted by staying in a pending status. We are actively monitoring this incident and will provide updates as they become available. Thank you!
Minor Resolved · 2 months ago · lasted about 2 hours
Prime Liquidity - Intermittent delay with transaction processing
We are currently experiencing an issue with transaction processing. We are working on a solution and will provide updates as soon as possible. Thank you!
User-reported problems for Prime Trust in the last 12 hours. It's a collection of user reports from different sources.
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