Is Prime Trust Down? Prime Trust status is operational

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Stats for Prime Trust official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

134 days

Users reports for Prime Trust in the last 12 hours

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Stay on top of Prime Trust's current and past outages

Prime Trust outages in the last 30 days per day

Major · 4 months ago · lasted about 5 hours

Prime Liquidity - Delays in outgoing transactions processing

Our wallet provider is currently experiencing issues related to processing outgoing transactions. This is being actively investigated by the wallet provider, and we will continue to provide update as they become available.

Minor · 5 months ago · lasted about 1 hour

Degraded System Performance - Prime Rails

We are investigating reports of delays with processing some outbound wires. Our engineering team is actively engaged. We will provide updates as soon as they become available.

Minor · 5 months ago · lasted about 21 hours

Prime Liquidity - Long confirmation times

Due to the ongoing congestion within the blockchain as a result of higher transaction volumes and fees, Prime Trust is experiencing longer confirmation times for transactions processed through our platform. We are monitoring the situation closely and taking any necessary steps to ensure transactions are being broadcasted on chain. Until congestion on the blockchain subsides, confirmation times will continue to increase. We appreciate your patience and know that we will continue to monitor and react where needed.

Minor · 5 months ago · lasted 24 minutes

Prime Liquidity - Degraded Performance

Our liquidity provider is experiencing an issue which is affecting quotes for assets. We are actively monitoring this incident and will provide updates as they become available. Thank you!

Minor · 5 months ago · lasted 2 days

Degraded System Performance

We are currently experiencing system congestion causing slowness and timeouts. We are investigating the root cause of the issue and will provide updates as they become available.

Minor · 6 months ago · lasted about 8 hours

Prime Core - Transactions not being processed

We are experiencing issues processing fiat withdrawals across our platform. Our engineering team is actively engaged and investigating. We will provide updates as soon as they become available.

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Frequently Asked Questions

Is Prime Trust down right now? What is Prime Trust current status?
Prime Trust seems to be up and running. We've updated the status 30 days ago.
Was Prime Trust down today?
Prime Trust is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Prime Trust, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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