We continuously monitor the official PrimeXBT Mobile app for margin trading status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last PrimeXBT Mobile app for margin trading outages.
Minor Resolved · 2 months ago · lasted 30 minutes
Trading Platform Accessibility Issues
We observe accessibility issues to PrimeXBT trading platform. We have taken the trading platform offline for a short maintenance to address the issues. Our team is working on restoring access to the platform as soon as possible. We will update the status as soon as the problem is permanently resolved.
Minor Resolved · 8 months ago · lasted 24 minutes
Price quotes are being delayed
We are currently observing an issue with price quotes from one of our liquidity providers. The price quotes are being delayed for Forex and CFDs instruments. Because of the issue, users may experience order execution rejections due to missing quotes. We are aware of the issue and are currently working with our liquidity provider to restore the price feed as soon as possible. We are looking into it as a priority and should fix it in the nearest time
Minor Resolved · 9 months ago · lasted about 3 hours
Platform is currenlty experiencing issues with processing account logins. It may take longer time to log in to account after entering password. In addition, users of iOS and Android mobile apps may have issues with chart loading in the app. It does not affect trading. We are looking into it. Meanwhile, we recommend waiting up to 1 minute after entering password and pushing 'Log in' button before taking another attempt if you have not been logged in immediately. We also recommend to temporarily switch from the mobile app to the web version of the platform to access charts: https://primexbt.com/my
Minor Resolved · 10 months ago · lasted about 5 hours
Price quotes are being delayed for Crypto markets
We are currently observing an issue with price quotes for Crypto markets from one of our liquidity providers. The price quotes may be delayed. Forex, Indices, and Commodities markets are not affected by this outage. Because of the issue, users may experience order execution delays or rejections when trading Crypto markets due to missing quotes. We are aware of the issue and are currently working with our liquidity provider to restore the price feed as soon as possible. We are looking into it as a priority and should fix it in the nearest time
User-reported problems for PrimeXBT Mobile app for margin trading in the last 12 hours. It's a collection of user reports from different sources.
PrimeXBT is an award-winning cryptocurrency trading platform that allows you to trade global markets including Crypto, Commodities, Indices, and Forex. Benefit from advanced trading tools, low fees, and instant order execution!