Outage in Productsup

Performance Issues

Resolved Minor

August 11, 2022 - Started over 1 year ago
Official incident page

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Outage Details

We're seeing slow responses for the Platform user interface. Data Processing is not affected. We are currently investigating the issue.

Sorry for the inconvenience.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/11/2022 08:54AM

All ongoing issues have been fixed. Thanks for your patience

IDENTIFIED over 1 year ago - at 08/11/2022 08:30AM

The FTP server is currently being restarted as a collateral of the incident, it will be available shortly. Thanks for your patience

IDENTIFIED over 1 year ago - at 08/11/2022 08:19AM

Our datacenter provider has identified an issue during the previous maintenance and is fixing it.

INVESTIGATING over 1 year ago - at 08/11/2022 08:15AM

We're seeing slow responses for the Platform user interface. Data Processing is not affected. We are currently investigating the issue.

Sorry for the inconvenience.

Latest Productsup outages

Ongoing network incident at hosting provider - about 1 month ago

Platform Incident - 3 months ago

Platform incident - 3 months ago

Performance Degradation Notice - 5 months ago

FTP Service Degraded Performance - 6 months ago

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