Number of Incidents
1 outages
Since last incident
19 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Prompt.io.
Minor · 19 days ago · lasted about 2 hours
Smart links sent via broadcast issues
Smart links sent via broadcast text are causing errors for some customers. We have identified the issue and are actively working on a solution.
Minor · 7 months ago · lasted 2 days
Deliverability to T-Mobile experiencing issues.
We are experiencing deliverability issues for SMS and MMS to some T-Mobile handsets due to upstream carrier issues. We are monitoring closely. Texts to T-Mobile handsets may return inappropriate 30003 error messages while this issue is being resolved by our upstream partners.
Minor · started 11 months ago
MMS Delivery Delays of up to 30 minutes
There are upstream delivery delays of up to 30 minutes at the carriers (AT&T, T-Mobile, Verizon, etc.) for MMS messages due to excessive election traffic. For more information on carrier delays, visit: https://prompt.stonly.com/kb/guide/en/understanding-message-delivery-delays-YDsM4NldNt/Steps/1984631
Minor · started about 1 year ago
Message delivery delays from upstream providers
In some instances, an upstream provider is causing delays in message delivery. Some customers have reported message delays of up to 15 minutes. We are monitoring closely. Messages sent through Prompt are eventually getting delivered.
Minor · started over 1 year ago
An issue has been identified with new CSV imports. Data fields are not being properly imported. Please avoid data imports via CSV while this issue is being investigated and fixed.
Minor · started over 1 year ago
10DLC number assignment delayed
Our upstream messaging providers are experiencing delayed assignment of 10DLC numbers to messaging campaigns. The providers are working to resolve the issue. This is the same issue that was occurring last week. For existing 10DLC phone numbers, no impact is expected.
“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”
“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”
Get notified only when an outage impacts a certain component.
The data and notifications you need, in the tools you already use.
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
Try it out! How much time you'll save your team, by having the outages information close to them?