Outage in Prontoforms
Windows App 14.6.0.0+ Upgrade Issue
Resolved Minor
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Outage Details
Components affected
Prontoforms Mobile App CommunicationsLatest Updates ( sorted recent to last )
We have implemented a fix to the issue and it is currently being verified. Once complete, it will be available as a new version of the ProntoForms Windows app. We will provide an update once it is widely available.
After the upgrade to the ProntoForms Windows app v14.6.0.0+, customers may experience errors such as "Draft could not be loaded" or "The form is missing some dependencies. Please reconcile." while clicking on forms. In order to resolve these errors, please perform a Reset Forms action in App Settings > Advanced Settings > Reset forms to download all of the form resources from the ProntoForms server.
We are currently working on a fix to avoid having to perform a Reset Forms action. We will provide an update once availabie.
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