PROS Alert : Service degradation detected

Dear Partners,

Please be advised that the overall conditions have improved and traffic should return to normal as we will continue to monitor closely the situation.

Regards,
PROS Support

Dear Partners,

We continue to experience anomalies affecting transaction processing time due to a severe spike in overall traffic across PROS Data-Centers.

PROS engineers continue to work on addressing the issue and have executed the disaster recovery process to mitigate the degradation effects.

This results in sequential periods of increased response times followed by more stable performance.

We will be providing timely updates on our progress to mitigate and fully resolve the situation.

Sincerely,
PROS Support

Dear Partners,

We continue to experience anomalies affecting transaction processing time. Users may be experiencing an increase in response time or time-outs on some transactions.

PROS engineers continue to work to stabilize the performance.

We will be providing regular progress updates.

Sincerely,
PROS Support

Dear Partners,

Please be advised that we are observing latency anomalies, hence you might be experiencing increase in response time on certain requests. We are investigating and mitigating the impact, please expect additional updates shortly.

Regards,
Martin Kozhuharov