Outage in PROS

PROS Alert : Service degradation detected

Resolved Minor
September 25, 2022 - Started over 1 year ago - Lasted about 18 hours
Official incident page

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Outage Details

Dear Partners,

We are reaching out to inform you we are currently experiencing a service disruption that is causing an increase in response time and might affect the service for some users.
The Team is currently investigating and working toward a resolution. We will be providing updates on our progress shortly.
Thank you for your understanding and cooperation!

Sincerely,
PROS Support
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 09/25/2022 11:47AM

Dear Partners,

Please be advised that currently the service is operational and we are continuing to closely monitor the situation.

Sincerely,
PROS Support

INVESTIGATING over 1 year ago - at 09/25/2022 11:23AM

Dear Partners,

Please be advised that the overall conditions have improved and traffic should return to normal as we will continue to monitor closely the situation and keep updating you further.

Sincerely,
PROS Support

INVESTIGATING over 1 year ago - at 09/25/2022 11:07AM

Dear Partners,

We are reaching out to inform you we are currently experiencing a service disruption that is causing an increase in response time and might affect the service for some users.
The Team is currently investigating and working toward a resolution. We will be providing updates on our progress shortly.
Thank you for your understanding and cooperation!

Sincerely,
PROS Support

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