Outage in ProxyRack

Private & Premium performance issues

Resolved Minor

April 27, 2022 - Started almost 2 years ago - Lasted less than a minute
Official incident page

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Outage Details

There has been bursts of poor performance over the past few days and here is a quick update; One of the datacenters we use decided to suspend 30+ of our servers for almost no apparent reason and then re-enabled them once they realized they made a mistake. Then our orchestration software started to stack our processes on just a few servers instead of spreading it evenly. This all resulted in bursts of poor performance over the past few days. Everything is running much smoother now and we're continuing to monitor for any further disruptions. We really appreciate everyones support and will be utilizing multiple datacenters moving forward to prevent these kinds of disruptions in the future.

Components affected

ProxyRack Private Residential ProxyRack Premium Residential

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 04/27/2022 10:04AM

There has been bursts of poor performance over the past few days and here is a quick update;

One of the datacenters we use decided to suspend 30+ of our servers for almost no apparent reason and then re-enabled them once they realized they made a mistake.
Then our orchestration software started to stack our processes on just a few servers instead of spreading it evenly.

This all resulted in bursts of poor performance over the past few days.

Everything is running much smoother now and we're continuing to monitor for any further disruptions.

We really appreciate everyones support and will be utilizing multiple datacenters moving forward to prevent these kinds of disruptions in the future.

Latest ProxyRack outages

Unmetered Residential - Performance Issues - about 2 years ago

Unmetered Residential - Connection Issues - about 2 years ago

Unmetered Residential - Connection Errors - over 2 years ago

Premium Residential - Issue processing requests - almost 3 years ago

Megaproxy increased response time - over 3 years ago

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