Outage in PubNub

Subscribers experiencing errors in all regions

Resolved Minor

May 18, 2023 - Started 11 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Subscribers were experiencing sporadic errors on May 18 between 2:35 PM and 4:11 PM UTC. We are investigating the cause.

Components affected

PubNub European Points of Presence PubNub Publish/Subscribe Service PubNub North America Points of Presence PubNub Asia Pacific Points of Presence PubNub Southern Asia Points of Presence

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/18/2023 06:24PM

We are resolving this issue, and we will follow up with a post-mortem soon.

We apologize for the impact this may have had on your service. Please reach out to us by contacting PubNub Support (support@pubnub.com) if you wish to discuss the impact on your service.

MONITORING 11 months ago - at 05/18/2023 05:38PM

We have been operating with all systems normal for more than an hour. We are monitoring the situation at this point and investigating the root cause.

IDENTIFIED 11 months ago - at 05/18/2023 05:17PM

We have identified the issue, and are still investigating further. All systems are operational.

INVESTIGATING 11 months ago - at 05/18/2023 04:48PM

Subscribers were experiencing sporadic errors on May 18 between 2:35 PM and 4:11 PM UTC. We are investigating the cause.

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