Outage in Pulsara

Functionality Issue: Admins are intermittently unable to manage on call status from Pulsara MANAGER (Web)

Resolved Minor

February 17, 2022 - Started about 2 years ago - Lasted about 1 month
Official incident page

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Outage Details

We have identified an intermittent Pulsara MANAGER (Web application) issue that is impacting the ability of some Hospital Admin users to be able to manage the call status of other users. The Mobile application is not impacted and users are able to manage their own call status from within the HQ page or Android / iOS Pulsara MOBILE applications. We are currently working to resolve this issue and will update this page with additional information as it becomes available.

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 02/18/2022 12:38AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 02/17/2022 05:09PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 02/17/2022 04:37PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 02/17/2022 03:48PM

We have identified an intermittent Pulsara MANAGER (Web application) issue that is impacting the ability of some Hospital Admin users to be able to manage the call status of other users. The Mobile application is not impacted and users are able to manage their own call status from within the HQ page or Android / iOS Pulsara MOBILE applications.

We are currently working to resolve this issue and will update this page with additional information as it becomes available.

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