Is QuadraNet Down?

QuadraNet status is operational

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Users are not reporting problems in QuadraNet

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QuadraNet problems reported by users

This chart provides user-reported problems for QuadraNet in the last 12 hours. It's a collection of user reports from different sources.

Latest QuadraNet Outages

We continuously monitor the official QuadraNet status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last QuadraNet outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
157 Days since last incident

Minor Resolved · 5 months ago · lasted 6 minutes

LAX13 - UPS2 Power Incident

QuadraNet has identified a customer impacting power incident located in our LAX13 datacenter pod related to our UPS-2 equipment. Power has currently been normalized at this time and we are working with impacted customers via our ticketing system in order to resolve any issues that are currently outstanding for equipment. Please utilize the QuadraNet NEO control panel to open a ticket located at: https://neo.quadranet.com or email [email protected] for additional assistance. We currently have a critical power vendor located onsite working to determine the root cause of this incident and additional information will be provided once it is available. Regards, QuadraNet Management

Maintenance Resolved · 7 months ago · lasted 1 day

LAX9 - UPS2

Due to a defective Power Module in LAX9 UPS2, related to the critical power even that happened last night (6/22/2022). We have currently isolated this unit and removed it from our critical power topology. Any customer equipment connected (without redundancy) to LAX9-UPS2 is currently operating in an unprotected state. QuadraNet has secured a replacement unit expeditiously and we anticipate to have this incident resolve and the replacement unit installed as follows: Friday June 24th, 2022: Critical Power Vendor will arrive onsite to begin the process of removing the defective UPS unit. Friday June 24th, 2022: Critical Power Vendor will deliver the new unit onsite to QuadraNet's LAX9 datacenter zone and begin assembly. We anticipate all work to be completed by 11PM PST on 6/24/2022 - however, if this timeline changes we will provide updates. We have been assured by our vendor that all work will be completed by no later than 11PM PST on 6/25/2022. Thank you,

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Minor Resolved · 9 months ago · lasted less than a minute

LAX100 Chiller Status

We are currently experiencing a fault with our chiller system and we have engaged our chiller vendor to perform an emergency dispatch to rectify the issue. We anticipate the vendors will arrive at approximately 6:30PM PST

Maintenance Resolved · 11 months ago · lasted 18 days

Support Portal Maintenance

We are currently performing ongoing work on our support portal. You may notice times of inaccessibility during this work.

Maintenance Resolved · 11 months ago · lasted 20 days

Support Portal Maintenance

We are currently performing ongoing work on our support portal. You may notice times of inaccessibility during this work.

Major Resolved · 12 months ago · lasted about 1 month

[ATL01] Power Outage

The datacenter at 55 Marietta has informed us of a power event that has impacted the entire datacenter floor. We are currently awaiting updates from the datacenter engineers.

Minor Resolved · about 1 year ago · lasted 5 months

BR2.LAX Emergency reboot

Our network team identified an issue with BR2.LAX100 ad require an emergency reboot to apply patches. network degradation is expected for under 5 minutes

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Frequently Asked Questions

Is QuadraNet down right now? What is QuadraNet current status?
QuadraNet seems to be up and running. We've updated the status 7 minutes ago.
Was QuadraNet down today?
QuadraNet is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with QuadraNet, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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