Outage in QuenchTec
Issue with app services
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Sample mailing from Survey Design is now working as expected again. We have looked at the scheduled sendouts to make sure that double emails are not going out. If you have sent multiple reminders during the outage these have now been removed. Please check your projects if you need to force a resend.
We apologise for the trouble this has caused you.
We have identified a failing node in our service cluster that has been removed. We are continuing to investigate the root cause. Some services should be back online except sample emailing (for Survey Design) which is currently offline.
Some clients might experience issues with importing and exporting datasets and processing emails. We are investigsting the root cause.
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