Outage in QuickBooks Commerce

Issues with receiving webhooks from sales channels

Resolved Minor

June 06, 2021 - Started almost 3 years ago - Lasted 10 months
Official incident page

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Outage Details

Incoming webhooks from sales channels such as Shopify and WooCommerce are not processed due to issue with WAF. We are currently investigating the issue with our WAF provider.

Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 06/06/2021 07:00AM

The issue is now resolved. We are now able to process all the webhooks from sales channels.

Apologies for any inconvenience caused.

INVESTIGATING almost 3 years ago - at 06/06/2021 03:34AM

Incoming webhooks from sales channels such as Shopify and WooCommerce are not processed due to issue with WAF. We are currently investigating the issue with our WAF provider.

Latest QuickBooks Commerce outages

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Connection timeout for customers in Southern US regions - about 3 years ago

Brief downtime due to server configuration - about 3 years ago

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