IsDown continuously monitor the official Rasayel WhatsApp (360dialog) status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Rasayel WhatsApp (360dialog) outages.
Number of Outages
2
Average Downtime
80 mins
Total Downtime
80 mins
Since last incident
25 days
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Minor · started 26 days ago
The issue is affecting a very small portion of messages where the messages arrive as "Unsupported message type" We've isolated the issue to 360dialog's system, and escalated it to their Engineering team. We're currently waiting for feedback from their side.
Minor · 25 days ago · lasted about 1 hour
We're receiving some reports of issues sending messages with 360dialog. This issue seems to be sporadic, with some messages failing, but the majority working. We're monitoring the situation and will work with 360dialog to ensure this is resolved.
Minor · about 1 month ago · lasted 7 days
The investigation revealed that this happens when an end user sends a reaction to a Whatsapp message. we have escalated the issue and Meta is currently investigating it.
Minor · about 1 month ago · lasted about 5 hours
We're receiving some reports of issues sending messages with 360 Dialog. This issue seems to be sporadic, with some messages failing, but the majority working. We're monitoring the situation and will work with 360 Dialog to ensure this is resolved.
Major · about 2 months ago · lasted about 1 hour
We are aware of an issue that is impacting our WhatsApp API and 360dialog Hub. 360 engineering team is currently investigating it and we'll update again as soon as possible.
Minor · 2 months ago · lasted 40 minutes
It looks like messages are starting to work. We are monitoring the performance.
Minor · 4 months ago · lasted 8 minutes
We are seeing higher than normal exception rates and timeouts when sending messages via WhatsApp provider 360 Dialog. During this incident you might find it difficult or impossible to send messages. We are reaching out to 360 Dialog to work with them to resolve this as quickly as possible. We will update this status as soon as we know more.
Minor · 5 months ago · lasted about 1 hour
We have been made aware of an issue on 360 Dialog's infrastructure. During this outage messages to channels connected with 360 Dialog may fail, both inbound and outbound. We will update this as soon as we have more information. You can check 360 Dialog's status page here: https://status.360dialog.com/
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