Is Re:lation Down?

Re:lation status is operational

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Re:lation problems reported by users

This chart provides user-reported problems for Re:lation in the last 12 hours. It's a collection of user reports from different sources.

Latest Re:lation Outages

We continuously monitor the official Re:lation status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Re:lation outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
87 Days since last incident

Major Resolved · 3 months ago · lasted about 3 hours

チャット・メッセンジャーサービスの受信障害

9:00頃よりLINEなどチャットおよびメッセンジャーサービスの受信障害が発生しています。 現在チームにて対応を進めております。

Minor Resolved · 3 months ago · lasted 44 minutes

サービスの一時停止

8:58頃からRe:lationにて接続障害が発生しています。 このため、Re:lationにログイン・利用いただくことができません。 対応チームが至急問題解決にあたっております。

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Minor Resolved · 5 months ago · lasted about 1 hour

【テスト用サーバ】の送信エラーにつきまして

現在Re:lationの【テスト用サーバ】にて、送信エラーが発生しております。 ■障害内容:【テスト用サーバ】を使用すると、送信エラー(接続エラー)が発生し、メールの送信ができない ■発生日時:2022/9/16(金) 13:30頃~現在 ■原因:テスト用サーバ提供元の障害による 【テスト用サーバ】を使用してメールの送信をした場合、送信エラーが発生する場合がございます。 サーバ提供元では現在調査中となっておりますので、引き続きエラーが発生する可能性があります。 お急ぎの場合は、「SMTP送信設定」にて、ご契約メールサーバを設定いただき、メールの送信をお願いいたします。 ▼メールの送信設定をするには(Re:lationヘルプページ):https://ingage.jp/faq/relation/?p=1524 ▼メール送信サーバ「テスト用送信サーバ」と「(ご利用・ご契約の)SMTPサーバ」の違い :https://ingage.jp/faq/relation/?p=4637 お困りのところ、ご案内が遅くなりましたこと、お詫び申し上げます。 続報が入り次第、こちらのページにてご報告いたします。

Minor Resolved · 5 months ago · lasted 2 minutes

メール受信遅延(転送受信)

本日Re:lationにおいて、以下の通り一部メールの転送受信に遅延が発生しております。 ■障害内容:メール受信遅延(転送受信) ■発生日時:2022/9/12(月) 16:15~現在 ■原因:大量メールの受信 順次取得を行っておりますが、すべての取得が完了するまでにはしばらくお時間をいただく予定となっております。 (ただし、POP3受信のみで設定をしている場合は該当いたしません。) なおLINE、ChatPlus、R-Messe、Yahoo!チャット等他チャネルのメッセージは正常通り受信をしております。 週明けのお忙しいところご不便をおかけし申し訳ございません。 進捗があり次第、こちらのサイトにて報告いたします。

Minor Resolved · 5 months ago · lasted about 3 hours

メール「返信」ボタンの動作不具合

本日Re:lationにて以下障害が発生しております。 ■障害内容:メール返信時、「返信」ボタンを押下すると「全員に返信」となる ■発生日時:2022/9/8 22時頃より ■原因:定期リリースによる問題 現在メールの返信時に「返信」ボタンを押下すると、「全員に返信」の挙動と同じく、 Fromのメールアドレスだけでなく、ccに入っているメールアドレスも、宛先として挿入される不具合が発生しております。 ただいま最優先で対応を行っております。 修正内容の反映予定時間は、本日9/9 12時頃を予定しております。 状況に進展があり次第、こちらのサイトにて報告いたします。 ご利用者の皆様には、ご迷惑をおかけし申し訳ございません。

Minor Resolved · 8 months ago · lasted about 1 hour

サービス動作遅延・スヌーズ復帰の遅延

本日Re:lationにて以下障害が発生しております。 ■障害内容:スヌーズ復帰の遅延 ■発生日時:2022/6/17 9時頃より ■遅延時間:現状20分ほど ■原因:非同期処理の滞留 現在スヌーズ復帰に遅延が生じており、本来復帰する時刻より20分ほど遅延をしております。 ご利用者の皆様にはご不便をおかけし誠に申し訳ございません。 ただいま最優先で対応を行っております。 状況に進展があり次第、こちらのサイトにて報告いたします。

Minor Resolved · 8 months ago · lasted less than a minute

サービス遅延

本日9:30頃よりRe:lationサーバに一時的に負荷が高まっており、現在動作が遅くなっております。 ただいま最優先でシステムの負荷軽減に努めております。 原因の調査も含め対応を行っておりますが、 対応が完了するまでは、このようなレスポンスの一時的な遅さやタイムアウトが引き続き発生する可能性がございます。 大変恐れ入りますが、対応完了まで今しばらくお待ちくださいませ。 なお、この間に送信・受信されたメールなどの取りこぼしはございません。 復旧まで少々お時間をいただきますが、進展あり次第こちらのサイトにてアップデートいたします。

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Frequently Asked Questions

Is Re:lation down right now? What is Re:lation current status?
Re:lation seems to be up and running. We've updated the status 2 minutes ago.
Was Re:lation down today?
Re:lation is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Re:lation, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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