Is Re:lation Down?

Re:lation Status is Operational

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Latest Re:lation Outages

Check the stats and details of the latest Re:lation outages and issues

0 Outages in the last 7 days
3 Outages in the last 30 days
20 Days since last incident

Resolved Minor 【テスト用サーバ】の送信エラーにつきまして

現在Re:lationの【テスト用サーバ】にて、送信エラーが発生しております。 ■障害内容:【テスト用サーバ】を使用すると、送信エラー(接続エラー)が発生し、メールの送信ができない ■発生日時:2022/9/16(金) 13:30頃~現在 ■原因:テスト用サーバ提供元の障害による 【テスト用サーバ】を使用してメールの送信をした場合、送信エラーが発生する場合がございます。 サーバ提供元では現在調査中となっておりますので、引き続きエラーが発生する可能性があります。 お急ぎの場合は、「SMTP送信設定」にて、ご契約メールサーバを設定いただき、メールの送信をお願いいたします。 ▼メールの送信設定をするには(Re:lationヘルプページ):https://ingage.jp/faq/relation/?p=1524 ▼メール送信サーバ「テスト用送信サーバ」と「(ご利用・ご契約の)SMTPサーバ」の違い :https://ingage.jp/faq/relation/?p=4637 お困りのところ、ご案内が遅くなりましたこと、お詫び申し上げます。 続報が入り次第、こちらのページにてご報告いたします。

20 days ago

Resolved Minor メール受信遅延(転送受信)

本日Re:lationにおいて、以下の通り一部メールの転送受信に遅延が発生しております。 ■障害内容:メール受信遅延(転送受信) ■発生日時:2022/9/12(月) 16:15~現在 ■原因:大量メールの受信 順次取得を行っておりますが、すべての取得が完了するまでにはしばらくお時間をいただく予定となっております。 (ただし、POP3受信のみで設定をしている場合は該当いたしません。) なおLINE、ChatPlus、R-Messe、Yahoo!チャット等他チャネルのメッセージは正常通り受信をしております。 週明けのお忙しいところご不便をおかけし申し訳ございません。 進捗があり次第、こちらのサイトにて報告いたします。

24 days ago

Resolved Minor メール「返信」ボタンの動作不具合

本日Re:lationにて以下障害が発生しております。 ■障害内容:メール返信時、「返信」ボタンを押下すると「全員に返信」となる ■発生日時:2022/9/8 22時頃より ■原因:定期リリースによる問題 現在メールの返信時に「返信」ボタンを押下すると、「全員に返信」の挙動と同じく、 Fromのメールアドレスだけでなく、ccに入っているメールアドレスも、宛先として挿入される不具合が発生しております。 ただいま最優先で対応を行っております。 修正内容の反映予定時間は、本日9/9 12時頃を予定しております。 状況に進展があり次第、こちらのサイトにて報告いたします。 ご利用者の皆様には、ご迷惑をおかけし申し訳ございません。

27 days ago

Resolved Minor サービス動作遅延・スヌーズ復帰の遅延

本日Re:lationにて以下障害が発生しております。 ■障害内容:スヌーズ復帰の遅延 ■発生日時:2022/6/17 9時頃より ■遅延時間:現状20分ほど ■原因:非同期処理の滞留 現在スヌーズ復帰に遅延が生じており、本来復帰する時刻より20分ほど遅延をしております。 ご利用者の皆様にはご不便をおかけし誠に申し訳ございません。 ただいま最優先で対応を行っております。 状況に進展があり次第、こちらのサイトにて報告いたします。

4 months ago

Resolved Minor サービス遅延

本日9:30頃よりRe:lationサーバに一時的に負荷が高まっており、現在動作が遅くなっております。 ただいま最優先でシステムの負荷軽減に努めております。 原因の調査も含め対応を行っておりますが、 対応が完了するまでは、このようなレスポンスの一時的な遅さやタイムアウトが引き続き発生する可能性がございます。 大変恐れ入りますが、対応完了まで今しばらくお待ちくださいませ。 なお、この間に送信・受信されたメールなどの取りこぼしはございません。 復旧まで少々お時間をいただきますが、進展あり次第こちらのサイトにてアップデートいたします。

4 months ago

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Frequently Asked Questions

Is Re:lation down today?
Re:lation seems to be up and running. We've updated the status 1 minute ago.
I'm having issues with Re:lation, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Re:lation is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Re:lation has issues.
Why use IsDown?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
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Just contact us, and we'll add it ASAP.

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