Outage in ReCharge Payments

Picture-in-picture display issue on Merchant portal

Resolved Minor

January 10, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are receiving reports of a visual issue related to the merchant portal showing duplicated side menus within a single frame. There is no lost functionality at this time. We are currently investigating a solution.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/10/2023 11:09PM

This issue has been resolved.

MONITORING over 1 year ago - at 01/10/2023 10:58PM

We have identified the cause of the issue and deployed a fix.

INVESTIGATING over 1 year ago - at 01/10/2023 09:14PM

Latest ReCharge Payments outages

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Customers unable to login to subscription portal - 3 months ago

Degraded API Response Times - 4 months ago

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