This chart provides user-reported problems for Red Canary in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Red Canary status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Red Canary outages and possible affected you.
Minor Resolved · 5 days ago · lasted about 1 hour
We are investigating ingestion issues with SentinelOne. We have notified the SentinelOne production engineering team and are working with them to ensure they resolve the issue promptly. Sensor telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter. New sensor connections and installations may also be impacted.
Minor Resolved · about 1 month ago · lasted 1 day
Red Canary is currently investigating a data discrepancy between the Microsoft Defender Suite Graph API and the Microsoft Defender Console which is preventing Red Canary from receiving complete contextual alert data. During this time some impacted alerts may require customer investigation or result in delayed detections.
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Minor Resolved · about 2 months ago · lasted about 11 hours
At approximately 03:10 MST, Red Canary stopped receiving data from SentinelOne. Detection for our SentinelOne customers is delayed indefinitely, pending restoration of data flow. This incident will be updated as additional information becomes available from SentinelOne.
Minor Resolved · 2 months ago · lasted about 1 hour
We are investigating reports that Red Canary web portal and API requests are failing for some customers related to degraded AWS services.
Minor Resolved · 2 months ago · lasted about 13 hours
The Endpoints Monitored statistics on the home page are incorrect
We are currently investigating an issue where the count of endpoints monitored on the home page is incorrect. This is a display issue only. Telemetry ingestion, processing, analysis, and detection are all working as expected.
Minor Resolved · 2 months ago · lasted about 12 hours
Investigating issues with delayed detections
We are currently investigating reports of intermittent data processing and detection delays. We will provide more details as soon as more information becomes available.
Minor Resolved · 3 months ago · lasted about 7 hours
Detection delayed for some SentinelOne customers
We have identified data flow from SentinelOne has stopped for a small subset of customers. We are working with SentinelOne to restore dataflow and will be updating this status as updates are available.
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