Outage in Red Canary
Investigating issues with specific Web Portal pages
Resolved Minor
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Outage Details
Components affected
Red Canary Alert Center Red Canary Web Portal Red Canary API Requests Red Canary DetectionsLatest Updates ( sorted recent to last )
We have identified the root cause and are evaluating a fix.
Our detection capabilities are NOT affected by this incident. We are still reviewing incoming telemetry and publishing detections. Our Incident Handlers will still reach out should anything severe be detected per our normal processes. However, some customers are having issues loading their detection pages in the portal.
We are currently investigating reports of degraded performance or errors affecting certain Web Portal pages. Analyzed Events, Detections, and Alerts may show errors or timeouts. These issues may also affect calls to the Red Canary API. We will provide more details as soon as more information becomes available. Detection capabilities are NOT affected at this time.
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