Outage in Red Canary

Web Portal / API request timeouts

Resolved Minor

June 07, 2022 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating reports that the Red Canary web portal and API requests may be failing for some customers. We will update this page as we learn more.

Components affected

Red Canary Web Portal Red Canary API Requests Red Canary Detections

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 06/08/2022 01:53AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 06/07/2022 11:41PM

Detections may be delayed for some customers.

INVESTIGATING almost 2 years ago - at 06/07/2022 11:33PM

We are investigating reports that the Red Canary web portal and API requests may be failing for some customers. We will update this page as we learn more.

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