Is Redtail Webmail Down?

Redtail Webmail status is operational


Redtail Webmail problems reported by users

This chart provides user-reported problems for Redtail Webmail in the last 12 hours. It's a collection of user reports from different sources.

Latest Redtail Webmail Official Outages

We continuously monitor the official Redtail Webmail status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Redtail Webmail outages.

0 Outages in the last 7 days
0 Outages in the last 30 days
49 Days since last incident

Minor Resolved · about 2 months ago · lasted about 5 hours

Redtail Hosted Email Services | Delayed Inbound Email

Some users reported an issue with delayed incoming emails. Our Engineers investigated the reported issue and verified an issue with our email scanning layers that was quickly resolved. Once the our Engineers took the necessary corrective measures, mail started flowing as expected. Some residual delays may be experienced as the system works through backlog of queued mail. We sincerely apologize for any negative impact to your day-to-day operations that may have resulted due to the identified issue.

Major Resolved · 4 months ago · lasted about 1 hour

Service Outage | All Redtail Products

Redtail Engineers are actively investigating an issue impacting all Redtail Services. Currently, the issue impacts all users all Redtail Products. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.

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Minor Resolved · 7 months ago · lasted about 1 hour

Redtail Hosted Email Services | Service Outage

Some users may be experiencing issues access their Redtail Hosted Email Services via webmail and/or offline clients at this time. Our engineers are currently working to diagnose and identify the issue. We do apologize for the interruption to these critical services.

Minor Resolved · 9 months ago · lasted less than a minute

Some users are reporting issues accessing Redtail's Products

We are currently investigating this issue.

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Minor Resolved · 10 months ago · lasted 27 minutes

Some users reporting issues with Pre-Auth

Some users who utilize Pre-Auth may be experiencing issues authenticating to webmail. Users can utilize the url to login in the interim.

Minor Resolved · 11 months ago · lasted 11 minutes

Some users reporting issues with Redtail Hosted Email Services

Some users may be experiencing an issue logging into their Redtail-hosted webmail account or accessing their mailbox through an offline client like Outlook. We have identified the issue and should have it resolved shortly.

Minor Resolved · about 1 year ago · lasted 25 days

Redtail Hosted Email Services | Some users may see an increase in spammy email

Currently, there is the potential for some users to experience an increase in spammy email delivered to their Inbox. Our Engineers are working to correct the issue. We don't foresee a large increase for those that experience the issue as we utilize a multilayered approach to our scanning processes. If you do receive any questionable emails, please mark them as spam or drop them in the Junk Folder.

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What is Redtail?

Web-based Client Relationship Management software (CRM), integrates widely and deeply with other popular tools for the Financial Advisor.

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Frequently Asked Questions

Is Redtail Webmail down right now? What is Redtail current status?
Redtail seems to be up and running. We've updated the status 1 minute ago.
Was Redtail Webmail down today?
Redtail is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Redtail, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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