Is Retail Zipline Down?

Retail Zipline status is operational

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IsDown continuously monitor the official Retail Zipline status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Retail Zipline outages.

Stats for Retail Zipline outages in the last 30 days

Number of Outages


Average Downtime

58 mins

Total Downtime

58 mins

Since last incident

25 days

Users reports for Retail Zipline in the last 12 hours

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Get access to historical data and Retail Zipline's lastest outages

Minor · 25 days ago · lasted about 1 hour

Errors with file uploads

We're working to resolve an issue where an upstream provider is experiencing network outages, affecting our ability to upload assets via SFTP and our magic Document uploader.

Minor · about 1 month ago · lasted 4 days

Inbound email processing issue

We are investigating an issue where inbound emails are not being processed as expected

Minor · started about 2 months ago

Higher latency for some requests

We are investigating an issue where we are seeing higher-than-expected latency on requests for some customers

Minor · started about 2 months ago

Zipline Integrations Issue

We are investigating an issue where features leveraging our integrations infrastructure are reporting errors

Major · started 2 months ago

High latency on web application

We are seeing high latency on page requests on the Zipline web application. Our engineers are currently investigating.

Minor · started 3 months ago

Digest Emails Not Sent

Due to misconfiguration of our digest email delivery system, digest emails were not sent today (Tuesday, March 14). The issue has been resolved, and customers will receive their digest for today, and their digest for tomorrow, at their regularly scheduled time tomorrow. We are adding further monitoring to ensure this does not happen again.

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Minor · started about 1 year ago

iOS Notifications Delayed

We're investigating an issue where push notifications to iOS devices are currently delayed.

Minor · started about 1 year ago

Heroku OAuth Breach

At Zipline, the trust of our customers, and the security of our system and our customers’ data is of utmost importance. Following Heroku’s announcement of an OAuth breach within their infrastructure, Zipline has undergone a rigorous security audit to ensure that our application has not been affected or compromised by the issue. We are confident that Zipline is not affected by the breach at Heroku. We have completed the following steps as part of our audit process: - We have disabled connections to Github (prior to this incident, these were only used to generate review apps, part of our development and QA process, which do not have access to production databases). - We have undergone a full security audit of Github use, and found no unauthorized access to our code base or repositories. - We have reviewed our OAuth-authorized application list to ensure all applications are trustworthy and secure. We will continue to monitor developments at Heroku and Github in case further inf...

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Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Retail Zipline, and never miss an outage again.

Frequently Asked Questions

Is Retail Zipline down right now? What is Retail Zipline current status?
Retail Zipline seems to be up and running. We've updated the status 4 minutes ago.
Was Retail Zipline down today?
Retail Zipline is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Retail Zipline, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Retail Zipline and need support?
Retail Zipline outage? How can I monitor Retail Zipline?
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