Outage in Retail Zipline

Higher latency for some requests

Resolved Minor

April 18, 2023 - Started about 1 year ago
Official incident page

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Outage Details

We are investigating an issue where we are seeing higher-than-expected latency on requests for some customers

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/18/2023 06:15PM

We believe the latency was caused by a race condition, where a deploy at high traffic pushed load to a reduced number of available application servers.

INVESTIGATING about 1 year ago - at 04/18/2023 05:07PM

We are no longer seeing any increased latency, but we are continuing to investigate the issue to identify a root cause

INVESTIGATING about 1 year ago - at 04/18/2023 04:21PM

We are investigating an issue where we are seeing higher-than-expected latency on requests for some customers

Latest Retail Zipline outages

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