Outage in Retail Zipline

Errors with file uploads

Resolved Minor

May 08, 2023 - Started 12 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We're working to resolve an issue where an upstream provider is experiencing network outages, affecting our ability to upload assets via SFTP and our magic Document uploader.

Components affected

Retail Zipline Files

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/08/2023 11:03PM

We have now resolved all upload issues

IDENTIFIED 12 months ago - at 05/08/2023 10:38PM

We've resolved the issue with SFTP, and are now remedying our magic file uploader

IDENTIFIED 12 months ago - at 05/08/2023 10:07PM

We're working to resolve an issue where an upstream provider is experiencing network outages, affecting our ability to upload assets via SFTP and our magic Document uploader.

Latest Retail Zipline outages

Partial slowdown in application - 7 months ago

Outage due to broken deployment. - 7 months ago

EU Upstream provider: degraded performance affecting customers on EU instance - 7 months ago

Latency / Timeout on Resource Library - 10 months ago

High Latency and Errors - 10 months ago

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