Outage in Retention Science

AWS Outage

Resolved Minor
December 07, 2021 - Started over 2 years ago - Lasted 4 months
Official incident page

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Outage Details

There is a widespread AWS outage affecting several components of Cortex. There may be issues loading pages, setting up emails, and sending campaigns during this time. We are monitoring the issue closely and will notify you when systems are back online.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/08/2021 06:40AM

This incidence has been resolved. All systems are back online and email sends will resume. Previously scheduled sends should be verified and rescheduled if needed.

MONITORING over 2 years ago - at 12/07/2021 05:55PM

There is a widespread AWS outage affecting several components of Cortex. There may be issues loading pages, setting up emails, and sending campaigns during this time. We are monitoring the issue closely and will notify you when systems are back online.

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