Outage in Retool

Elevated API error rate

Resolved Minor

May 15, 2023 - Started 12 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue with elevated error rates on our backend API, possibly data cache related.

Components affected

Retool Infrastructure

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/15/2023 05:29PM

This incident has been resolved.

MONITORING 12 months ago - at 05/15/2023 02:50PM

We have addressed an issue with our data cache and our monitors have returned to normal. Workflows runs were delayed and possibly failed if there were multiple scheduled runs of the same workflow between ~13:30 UTC and ~14:30 UTC.

INVESTIGATING 12 months ago - at 05/15/2023 02:20PM

We are investigating an issue with elevated error rates on our backend API, possibly data cache related.

Latest Retool outages

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High resource query error rate - 3 months ago

Elevated backend error rate - 4 months ago

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