Resolved Unable to type in notes during think phase
There is an issue affecting all users' ability to type in notes during the Think phase.
Some users are experiencing a blank screen or difficulty loading the application. We are investigating this issue and will post updates as we get more information.
Resolved SAML2 Partial Outage
There is a SAML outage that is affecting some of our customers' ability to log in.
Resolved Scheduled Maintenance
We are performing scheduled maintenance and upgrades.
Resolved Refresh to Reconnect to Server
Retrium may show that you are disconnected to the system. Please refresh to reconnect to Retrium. We are investigating if there are any other issues at this time.
Resolved Retrium application is slow to respond or not loading
The Retrium app is slow to respond for some users (or not responding at all). We are currently investigating the issue and will provide updates regularly.
Resolved Unable to login to Retrium
Users are unable to login to Retrium. We are currently investigating the reason.
Resolved Password reset is broken
Resetting your password is currently broken. If you try to reset your password, you will get locked out of your account. We are investigating and will keep you updated here.
Resolved Outbound emails are delayed
Our transactional email platform is experiencing delays in sending outbound email messages. Emails such as verifying your account and inviting new users are delayed as a result.
Resolved 502 Bad Gateway
Currently our main app is reporting a 502 bad gateway error and is unreachable. We are investigating now and will report back as soon as we have more information.