Outage in Rev AI

Internal DB connection issue

Resolved Minor
January 06, 2023 - Started over 1 year ago - Lasted 16 minutes
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/06/2023 08:15PM

The event was momentary and lasted only for a small number of requests in a duration less than 30 seconds. It's unlikely that any customer has noticed a degradation in TaT for any service. Streaming API connections may have been terminated by the server or partial/final hypothesis delayed by up to a minute during the event. If users are following our guidance and buffering audio locally and attempting to reconnect to the server when a server side termination is initiated, impact to end users would have been minimal.

We are continuing to investigate the underlying cause to prevent any future disruptions such as these.

INVESTIGATING over 1 year ago - at 01/06/2023 08:07PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 01/06/2023 08:07PM

We are currently investigating this issue.

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