This chart provides user-reported problems for Rev.io in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Rev.io status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Rev.io outages.
Minor Resolved · 20 days ago · lasted about 2 hours
March 1st Bill Run and MRC Issues
We are currently investigating issues related to client billing. At this time we are seeing MRC posting issues and associated lack of bills from affected customers. We have a full team working to resolve it, and hope to have more information soon. Thank you for your patience and support.
Minor Resolved · 25 days ago · lasted 14 days
Potential Impact on Electronic Order Provisioning and CDR Processing
Rev.io is aware of an issue that is impacting electronic order provisioning. The team is working to correct this issue and will provide an update once cause has been found. If you are currently experiencing issues with CDR file processing, please verify that the below IP's have been whitelisted by your providers or owned systems to ensure our services can reach out to retrieve the files. 188.8.131.52/32, 184.108.40.206/32 and 220.127.116.11/32
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Maintenance Resolved · 2 months ago · lasted about 1 hour
Rev.io Connectivity Issues - January 10, 2023
We are currently investigating an issue for connection and login failures.
Major Resolved · 2 months ago · lasted about 1 hour
Rev.io is aware of an issue impacting our client's ability to access the rev.io system. The team is investigating the issue now and will follow up with updates as progress is made. Thank you for your patience as we troubleshoot this issue.
Minor Resolved · 5 months ago · lasted about 4 hours
Billing Queue Performance Incident
We have identified an issue with the Rev.io web application billing queues. During this time, clients may experience degraded performance when using billing queues (email queue, print queue, create bills queue). Our team is working on a hotfix to resolve this and we will keep this thread updated as we receive updates.
Minor Resolved · 6 months ago · lasted about 3 hours
Paya Outage Affecting Rev.io Payments
We have been alerted to an outage from the Paya payments platform that may be affecting Rev.io clients who are using Rev.io Payments for ACH processing. As soon as more information is available, we'll provide it here. Reach out to the Client Success team with any questions.
Major Resolved · 9 months ago · lasted 7 minutes
Issue preventing email, print and CDR import functionality
After a minor release this morning we found a bug that is preventing email, print and CDR import functionality. The team is working on a fix and getting it ready for release within the next 30 minutes. Will update when resolved.
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