Number of Incidents
5 outages
Since last incident
2 days
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Minor · 1 day ago · lasted about 1 hour
Revenera Community: Intermittent Connectivity Issues
Revenera Community is currently experiencing intermittent connectivity issues and degraded performance. This affects access to community resources such as case submission, case portal, and Product and License Center. We are working with our service provider to restore operability and will provide updates as we have more information.
Minor · 13 days ago · lasted about 2 hours
The FlexNet Operations Cloud ALM and LLM applications are experiencing connectivity issues starting Sunday, September 17, 2023 at 4:04 PM PST. Our Site Reliability Engineering team is working with our third-party provider that maintains the network infrastructure to/from our data center. We are working diligently to resolve this as soon as possible. We will keep you updated on the status and developments.
Major · 22 days ago · lasted 13 days
FlexNet Publisher failing in FlexNet Operations ALM UAT (Group 2)
We are investigating an issue affecting FlexNet Publisher licensing in FlexNet Operations ALM on the migrated UAT (Group 2) environment. This issue prevents FlexNet Publisher users whose FlexNet Operations ALM is running in UAT Group 2 from being able to view, activate, or complete other license lifecycle operations for certificate- or trusted-based FlexNet Publisher licenses. NOTE: FlexNet Operations ALM UAT (Group 1) and FlexNet Operations LLM UAT environments are not impacted by this issue. We are working to identify the cause and restore FlexNet Publisher license support. We will provide a status update once more information is available.
Major · 24 days ago · lasted about 1 hour
Revenera Documentation Site Inaccessible
We are currently experiencing an issue with the Revenera Documentation site making it inaccessible to users. We are working to resolve this issue.
Major · 24 days ago · lasted about 2 hours
FlexNet Operations Cloud LLM UAT: Connectivity Issues
FlexNet Operations Cloud LLM on the UAT environment is experiencing connectivity issues. Users attempting to access the FlexNet Operations LLM Producer or End User portals on the UAT environment will observe an error. We are working to restore access and will provide updates as we have more information.
Minor · about 2 months ago · lasted 1 day
We are experiencing issues with entitlement replication for electronic software delivery in the FlexNet Operations ALM Production environment. Entitlements for software delivery created on 02-Aug-2023 after 6:45 am PDT will not be visible in the end user portal. We are actively investigating the issue. We will provide an update once our investigation concludes.
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