Outage in Revenera System Dashboard

FlexNet Operations Cloud ALM (Data Center): Experiencing slow performance

Resolved Major
November 17, 2022 - Started over 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

We are continuing to investigate and progressing on identifying the cause and remediation, will post updates as we have more information.
Components affected
Revenera System Dashboard FlexNet Operations ALM End User Portal Revenera System Dashboard FlexNet Operations ALM Producer Portal
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/17/2022 10:37PM

This incident has been resolved.

MONITORING over 1 year ago - at 11/17/2022 08:58PM

The degradation in performance was due to the FlexNet Operations Cloud 2022.11 production release deployment activities. Upon completion of the deployment activities, the system returned to standard operating performance. We are continuing to monitor the environment.

INVESTIGATING over 1 year ago - at 11/17/2022 04:05PM

We are continuing to investigate and progressing on identifying the cause and remediation, will post updates as we have more information.

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