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RevenueCat Status is Up and Running

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RevenueCat Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours
days since last incident

Resolved Minor Missing fields affecting a subset of customers

The engineering team has detected missing values for the following customers fields: country, app version, locale, platform, platform flavor, platform version, and SDK version. This only affects new customers that have been aliased. The team is working on a fix.

7 days ago

Resolved Minor Missing country and platform data in charts and subscriber lists.

Subscriber platform and country data are currently missing for subscribers in charts, subscriber lists, and ETLs starting on March 3rd. A fix is rolling out to restore this data going forward. For data during the impacted dates, we will work on restoring it as soon as possible. These feature are still working, however there will be no platform or country data for subscribers created during the impacted dates. Subscribers that have updated these values during the impacted dates are also impacted.

2 months ago

Resolved Minor Possible delays in data-related features

We are currently investigating this issue.

3 months ago

Resolved Minor Inaccurate Overview Metrics

Metrics on the "Overview" section of the dashboard are currently inaccurate. A bad change rolled out around 8:30 AM UTC. We are currently working to resolve the issue.

3 months ago

Resolved Minor ETL Exports Delayed

A performance regression has caused some ETLs to be delayed by up to 3 hours. The issue has been resolved and is now being monitored.

3 months ago

RevenueCat Components Status

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Frequently Asked Questions

Is RevenueCat down today?
RevenueCat seems to be up and running. We've updated the status 2 minutes ago.
I'm having issues with RevenueCat, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when RevenueCat is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when RevenueCat has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
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