Is Ribbon Health Down?

Ribbon Health status is operational

Are you having problems?

Users are not reporting problems in Ribbon Health

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Ribbon Health problems reported by users

This chart provides user-reported problems for Ribbon Health in the last 12 hours. It's a collection of user reports from different sources.

Latest Ribbon Health Outages

We continuously monitor the official Ribbon Health status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Ribbon Health outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
116 Days since last incident

Minor Resolved · started 4 months ago

Outage of Ribbon API/FCA Editing Capabilities (PUT/POST/DELETE Requests)

Ribbon is currently experiencing a technical issue with our API infrastructure that is preventing data editing via the API and Find Care App (FCA). Ribbon APIs and FCA are only functioning in a read-only capacity; therefore, any data edits made via the API and FCA (PUT/POST/DELETE requests) will not be successful at this time. We currently do not have an estimated time for resolution; however, the API and FCA are currently live and functional for any read-only (GET) calls.

Minor Resolved · started 9 months ago

Deductible Check (powered by Change Healthcare) - Intermittent Processing Issues

Please note this message does not affect customers who have migrated to our Eligibility Check endpoint powered by pVerify. Our clearinghouse partner for our Deductible Check endpoint, Change Healthcare, is experiencing intermittent processing issues. We will monitor and share updates as this issue gets resolved.

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Minor Resolved · started 11 months ago

Clearinghouse Partner Processing Down

Our clearinghouse partner, Change Healthcare, is experiencing an outage on Eligibility processing. Unfortunately, our Deductible Endpoint will also be down until their processing is back up. We will monitor and update on the situation as we have more information.

Minor Resolved · started 11 months ago

Eligibility/Deductible - Intermittent Issues

Our clearinghouse, Change Healthcare, is experiencing intermittent errors with processing eligibility transactions. The issue has been escalated.

Minor Resolved · started about 1 year ago

API Outage

Our API server lost access to our underlying DB again due to the same breaking change that caused the outage on 11/6.

Minor Resolved · started about 1 year ago

Scheduled Maintenance - 10/28

Our API was read-only from 10pm - 4:15 EST on 10/28 to 10/29 as we underwent a scheduled database migration.

Minor Resolved · started about 1 year ago

Scheduled Maintenance

Our API will be read-only from 10pm - 4:15 EST on 10/28 to 10/29 as we complete a scheduled database migration.

Ribbon Health Components Status

Check the current status of the components

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Frequently Asked Questions

Is Ribbon Health down right now? What is Ribbon Health current status?
Ribbon Health seems to be up and running. We've updated the status 2 minutes ago.
Was Ribbon Health down today?
Ribbon Health is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Ribbon Health, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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