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Outage Details
Some neighbors may experience freezing video in the app when viewing live video on the Spotlight Cam Pro. Recordings will function normally and no video footage will be lost.
Components affected
Ring Live Calls (Doorbell Dings & Motions)Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 12/16/2022 11:49PM
This incident has been resolved by a backend fix.
INVESTIGATING
over 2 years ago - at 12/16/2022 04:31PM
Some neighbors may experience freezing video in the app when viewing live video on the Spotlight Cam Pro. Recordings will function normally and no video footage will be lost.
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