Outage in Ring

Live Video Freezing on Spotlight Cam Pro

Resolved Minor
December 16, 2022 - Started over 1 year ago - Lasted about 7 hours
Official incident page

IsDown continuously monitors the Ring status page and multiple sources to provide up-to-date information. Check back with us for the latest Ring uptime status.

Outage Details

Some neighbors may experience freezing video in the app when viewing live video on the Spotlight Cam Pro. Recordings will function normally and no video footage will be lost.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/16/2022 11:49PM

This incident has been resolved by a backend fix.

INVESTIGATING over 1 year ago - at 12/16/2022 04:31PM

Some neighbors may experience freezing video in the app when viewing live video on the Spotlight Cam Pro. Recordings will function normally and no video footage will be lost.

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