Is RingCentral Engage Digital down?

RingCentral Engage Digital current official status is Up and running

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RingCentral Engage Digital Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Minor Massive incident on Facebook network impacting FB, IG, Whatsapp

Problem is on Facebook side and seems to be global, it seems to be fairly low level (DNS). They have not communicated yet and their status page is also down. We are monitoring the situation and keep you updated in case we have more information.

Resolved Minor Instagram App/Website/API seems to be facing issues

Instagram is facing difficulties, no official communication has been sent out yet but mobile app and website are facing intermittent 500 error. Downdetector is confirming this. APIs are impacted too. Engage Digital will recover messages and history once Instagram is back online.

Resolved Minor Survey answers not imported

Some customers may be experiencing problems importing survey responses. The cause of the incident has been identified, we are actively working on a fix to correct this issue as soon as possible.

Resolved Minor Shard1 customers see delayed exports on most sources

Outbound api requests are randomly failing which delays message to be sent from ED to various channels. We are currently investigating the issues, only shard1 customer are impacted. We are implementing mitigations and another team is trying to solve the root cause.

Resolved Minor Whatsapp/Instagram synchronization errors

The API provided by Facebook for Whatsapp and Instagram are down. This impacts Whatsapp and Instagram import/export of contents We are monitoring the situation

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Is RingCentral Engage Digital down?
RingCentral Engage Digital seems to be up and running. We're updating the status regularly.
I'm having issues with RingCentral Engage Digital, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when RingCentral Engage Digital is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when RingCentral Engage Digital has issues.
Why IsDown?
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