Outage in Robocorp

Work Item system failures

Resolved Minor
November 11, 2022 - Started over 1 year ago
Official incident page

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Outage Details

We are currently investigating Internal server error responses from the work item system.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/11/2022 09:31AM

The situation is back to normal.

Approximately 10% of requests to the task data subsystem between 6:54 UTC and 7:54 UTC were failing with HTTP status code 500.

Impacted step runs may have failed depending on which actions the robot has taken. Run failure notifications have been operational during the time, thus surfacing the issue to robot operators.

The failed work items can be retried from the control room.

We apologize for the inconvenience.

INVESTIGATING over 1 year ago - at 11/11/2022 08:04AM

We are currently investigating Internal server error responses from the work item system.

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