Outage in Routific

Issues with driver SMS notifications delivery

Resolved Minor

December 05, 2022 - Started over 1 year ago
Official incident page

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Outage Details

We are currently investigating reports of issues with driver notifications via SMS, specifically on the Rogers Canada network.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/05/2022 10:17PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/05/2022 06:01PM

While we've isolated the delivery concern to an issue between Twilio and the Rogers Canada Network, we've taken steps to workaround this issue and customers' drivers should be receiving their notifications now, based on our testing.

INVESTIGATING over 1 year ago - at 12/05/2022 04:03PM

We are currently investigating reports of issues with driver notifications via SMS, specifically on the Rogers Canada network.

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