Outage in Rubrik

M365 Metadata Refresh Failure

Resolved Minor

November 23, 2022 - Started over 1 year ago - Lasted 1 day
Official incident page

Need to monitor Rubrik outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Rubrik, and never miss an outage again.
Start Free Trial

Outage Details

We are noticing an issue with Microsoft 365 metadata refresh jobs in US-1 region. M365 Metadata Refresh is tolerant to failures, restarts, and re-runs. Updates to M365 metadata will not be lost and will be captured correctly once the rollout finishes. Symptoms: For some customers metadata refresh jobs might fail. Incident Start Time: 11/19/2022 Workaround: None at this time. Engineering has identified a potential mitigation for the issue and rollout is in progress.

Components affected

Rubrik Microsoft 365 Protection

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/24/2022 07:33PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 11/24/2022 06:59AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 11/23/2022 06:15PM

We are noticing an issue with Microsoft 365 metadata refresh jobs in US-1 region.
M365 Metadata Refresh is tolerant to failures, restarts, and re-runs. Updates to M365 metadata will not be lost and will be captured correctly once the rollout finishes.

Symptoms: For some customers metadata refresh jobs might fail.

Incident Start Time: 11/19/2022

Workaround: None at this time.

Engineering has identified a potential mitigation for the issue and rollout is in progress.

Latest Rubrik outages

RSC outage for EU-1 - about 1 month ago

Error Accessing NAS Cloud Direct UI - 3 months ago

Error Accessing RSC UI - 3 months ago

Degraded Performance in Azure Replication, Indexing and Archival Jobs - 4 months ago

Microsoft 365 OneDrive protection degraded availability - US-1 region - 5 months ago

Start monitoring Rubrik and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook