Outage in Ruvna

Elevated Blackbaud Sync Errors

Resolved Minor

January 03, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We're experiencing an elevated level of errors when syncing with the Blackbaud API and are currently looking into the issue. Schools syncing data via the Blackbaud API may have their imports paused while our team investigates.

Components affected

Ruvna Blackbaud API Sync

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/03/2023 04:22PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 01/03/2023 04:06PM

The issue has been identified and our team is working on a fix.

INVESTIGATING over 1 year ago - at 01/03/2023 03:17PM

We're experiencing an elevated level of errors when syncing with the Blackbaud API and are currently looking into the issue.

Schools syncing data via the Blackbaud API may have their imports paused while our team investigates.

Latest Ruvna outages

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Elevated Veracross Sync Errors - over 1 year ago

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