Outage in Rydoo

Mobile app - login issue

Resolved Minor
March 31, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating login issues with the mobile app. The users already logged in are not impacted. As a workaround, the users can upload their receipts via web or send them via email to receipts@rydoo.com.
Components affected
Rydoo Mobile
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 03/31/2022 10:33AM

The new version of the mobile app (6.5.2) will resolve the issue. Release is scheduled for April 1st 2022.

INVESTIGATING about 2 years ago - at 03/31/2022 09:31AM

We are investigating login issues with the mobile app. The users already logged in are not impacted. As a workaround, the users can upload their receipts via web or send them via email to receipts@rydoo.com.

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