Outage in SailPoint
Access Requests - Intermittent failure to process Access Requests after approval.
Resolved Major
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Outage Details
Components affected
SailPoint Frankfurt eu-central-1 SailPoint Sydney ap-southeast-2 SailPoint London eu-west-2Latest Updates ( sorted recent to last )
Our Engineering Teams have resolved the issue. Affected pending requests will need to be cancelled and re-submitted.
Investigations are continuing
We are continuing to investigate this issue.
Customers are reporting that Access Requests which require approval are intermittently failing to continue processing after being approved.
Our Engineering Teams are currently investigating.
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