Outage in Salesforce

Performance Degradation Page Load Delays

Resolved Minor
January 25, 2023 - 13 days ago - Lasted about 14 hours
Components affected
Salesforce NA215 Salesforce NA107
Latest Salesforce outages
Performance Degradation - about 3 hours ago
Performance Degradation - about 8 hours ago
Performance Degradation - about 10 hours ago


There’s a Salesforce service performance degradation where some users have page load delays. During page load delays, network latency affects the cloud infrastructure. There can be slow load times and occasional time-out errors. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Updates ( sorted recent to last )
UPDATE at 01/25/2023 10:32PM

The team has increased storage and implemented a volume change following the discovery of the possible incident trigger. After reviewing metrics, it appears this volume change was successful, so it is now being deployed, in phases, across all instances. We will provide an update upon significant developments as additional information becomes available.

UPDATE at 01/25/2023 07:31PM

The teams continue to investigate additional paths toward resolution. These long-term solutions involve additional investigation time. Teams will continue to monitor the overall performance and health of the impacted instances to mitigate any immediate impact. We will provide an update upon significant developments as additional information becomes available.

UPDATE at 01/25/2023 06:31PM

The teams continue to investigate additional paths to resolution and are investigating a long-term fix of increasing Input/Output limits. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

UPDATE at 01/25/2023 05:32PM

Initial indications show a positive impact, however, due to its repetitive nature, the team remains engaged and continues monitoring the performance and overall health. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

UPDATE at 01/25/2023 05:02PM

The teams have determined there was a connectivity issue with the additional capacity added which has been restored. The teams are extensively monitoring the performance and overall health of this issue due to its repetitive nature. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

UPDATE at 01/25/2023 04:31PM

At approximately 13:10 UTC on January 25, 2023, the Salesforce Technology team became aware of a repeat performance degradation affecting customers on the NA107 and NA215 instances of the Salesforce Government Cloud Production environment. During a performance degradation, customers may experience high Average Page Time (APT) where pages load longer than normal. To mitigate this issue, the team has added additional capacity. In parallel, the team is investigating additional paths toward a resolution. We’ll provide an update in 30 minutes or sooner if additional information becomes available.


We’re investigating the cause of the issue and have engaged more engineers to help isolate the root cause. We will provide an update in 30 minutes or sooner if we have more information.


We are continuing to investigate the cause of this issue and have engaged additional engineers.


We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

Monitor Salesforce and all your third-party dependencies in one place

IsDown is an uptime monitoring solution for your critical business dependencies. Keep tabs on your SaaS and cloud providers in real-time and never miss another outage again. Get instant alerts and stay informed when an incident impacts your operations.

Start free trial

No credit card required · Cancel anytime · 2360 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Monitor all your dependencies in a consistent way.

The Old Way
  • Subscribing to status pages one-by-one
  • Limited notification options
  • Can't monitor only the parts that matter
  • No bird's eye view over all your services
  • Losing time looking for problems elsewhere
  • No access to historical issues and stats
With IsDown
  • Easily subscribe to all status pages
  • Notifications in the tools you already use
  • Monitor only what directly impacts your business
  • Easy access to the status of all your services
  • Outages information where it's needed
  • Historical data of outages for all your providers

IsDown is the missing layer in your monitoring stack

Quickly identify external outages that impact your business. We are monitoring more than 2300 services in real time.

Your team on top of problems

IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.

IsDown Dashboard

No more wasting time. Uptime monitoring in real time

Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.

Receive alerts in your preferred channels

Our outage monitoring keeps you informed, no matter where you are. Get instant notifications in your email, Slack, Teams, or Discord when an outage is detected, so you can take action quickly.

IsDown Integrations

Easily integrate with your current tools and workflows

Enhance your processes with more information using our integration of Zapier, Webhooks, PagerDuty, and Datadog. Stay notified and in control. Upgrade your operations today.

Avoid notifications clutter

Maximize your control with customizable notifications from each service. Filter by components and severity to only receive the most important updates. Streamline your processes and stay informed with our advanced notification features.

Notify By Components

Multiple dashboards, shareable with the world

Create one dashboard for each of your teams/clients/projects and monitor only the services that each uses. Have a dedicated dashboard with custom notification settings. Easily make your dashboard public and share it with the world.

Multiple Dashboards

Prepare for scheduled maintenances

Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

Weekly Digest of the services' outages

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Integrate with tools you already use and love

The data and notifications you need, in the tools you already use.

Your teams will love it

DevOps & On-Call Teams

You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.

IT Support Teams

Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication, builds trust over clients and prevents flow of support tickets.

5 minute setup,
instant value for your team

  1. Step 1 Create an account

    Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.

  2. Step 2 Select your cloud services

    There are 2360 services to choose from and you can start monitoring, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.

  4. Step 4 Done!

    You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!

Frequently Asked Questions

Is Salesforce down right now? What is Salesforce current status?
Salesforce seems to be having an outage. Check more details on the top of the page.
Was Salesforce down today?
Salesforce seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 8 outages.
I'm having issues with Salesforce, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Salesforce and need support?
Salesforce outage? How can I monitor Salesforce?
Why use IsDown instead of Salesforce status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an IsDown account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2000 services available