Outage in Salesforce

Service Disruption

Resolved Major

February 04, 2023 - Started about 1 year ago - Lasted about 2 hours

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Outage Details

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Components affected

Salesforce CAN29 Salesforce FRA11 Salesforce DEU11 Salesforce USA19

Latest Updates ( sorted recent to last )

UPDATE about 1 year ago - at 02/04/2023 05:29AM

The Salesforce Technology team mitigated the impact on USA19 at 05:08 UTC on February 04, 2023. The teams remain engaged to address the additional impacted instance.

We’ll provide an update in 30 minutes or sooner as additional information becomes available.

UPDATE about 1 year ago - at 02/04/2023 05:05AM

The Salesforce Technology team mitigated the impact on DEU11 at 04:39 UTC and CAN29 at 05:02 UTC on February 04, 2023. The teams remain engaged to address the additional impacted instances.

We’ll provide an update in 30 minutes or sooner as additional information becomes available.

UPDATE about 1 year ago - at 02/04/2023 04:37AM

At approximately 03:13 UTC on February 04, 2023, the Salesforce Technology team noted a service disruption affecting customers on the USA19, DEU11, FRA11, and CAN29 instances of the Salesforce Cloud Production environment. Customers may experience an inability to log into Salesforce or access their services. The Technology team is investigating the issue, including the impact of the recent Major Release, as well as exploring multiple paths to resolution.

We’ll provide an update in 30 minutes or sooner as additional information becomes available.

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