Outage in SalesLoft

Degraded Salesloft Dialer Performance

Resolved Minor
December 14, 2022 - Started over 1 year ago - Lasted 41 minutes
Official incident page

Need to monitor SalesLoft outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SalesLoft, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue where some customers are unable to place outbound calls from the Salesloft platform. Twilio (our VoIP provider) has reported an issue that causes outbound calls to fail or results in a slow connection between Salesloft’s Dialer and the call recipient. https://status.twilio.com/incidents/tmxh0lcbqg3w This may be experienced in the Salesloft platform or via the Salesloft Connect extension. Twilio's engineering team is working to correct this issue. Please continue to monitor our Status Page for additional updates.
Components affected
SalesLoft VoIP Provider
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/14/2022 06:30PM

Twilio has officially marked this incident as resolved. https://status.twilio.com/incidents/tmxh0lcbqg3w

Thanks for your patience as this was being worked on.

MONITORING over 1 year ago - at 12/14/2022 06:09PM

Our VoIP Provider, Twilio, has confirmed that dialing is back to normal operations. We will continue to monitor this issue and provide updates as they become available.

IDENTIFIED over 1 year ago - at 12/14/2022 05:49PM

We are investigating an issue where some customers are unable to place outbound calls from the Salesloft platform.

Twilio (our VoIP provider) has reported an issue that causes outbound calls to fail or results in a slow connection between Salesloft’s Dialer and the call recipient. https://status.twilio.com/incidents/tmxh0lcbqg3w

This may be experienced in the Salesloft platform or via the Salesloft Connect extension. Twilio's engineering team is working to correct this issue. Please continue to monitor our Status Page for additional updates.

The easiest way to monitor SalesLoft and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime