Monitor the status of all
your services in one place
Start today monitoring the services that impact your business. Get instant notifications when a service is experiencing problems. Have access to historical data to see how the services perform over time.
Get started freeNo credit card required · Cancel anytime · 1442 services available
Salsify Latest Stats, Incidents, and Reports
- 0
- Incidents in the last 7 days
- 1
- Incidents in the last 30 days
- Reports in the last 12 hours
Resolved Minor Salsify FTP Outage
Our FTP partner is currently experiencing an outage, and is actively investigating the issue. This could cause FTP Imports pulling from the Salsify FTP and Channel publishes to the Salsify FTP to fail. As well as any Custom Integrations that rely on our FTP as a source or destination. Upon failure, Channel deliveries will retry twice, then wait until the next scheduled publish; imports and integrations will also retry and wait until the next scheduled run if failed, or can be re-ran manually. We apologize for the inconvenience. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Resolved Minor Salsify Application Outage
Our engineering team has identified an issue that was affecting our Custom Integrations services such as Labs, Password Protected Catalog/Lightboxes, Kwikee integrations and other Custom PIM/DAM integrations. These issues are related to one of our partners services currently experiencing a service issue. Some of these features appear to be working again, but we are closely monitoring the incident progression. We apologize for the inconvenience. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Resolved Minor Partner Issue Affecting Some of Salsify Systems
Due to an issue on one of our partner's systems we are seeing some Salsify Systems with a degraded performance. You may see an increase in failures to imports, publishes for our connectors and publishes and retailer display of Enhanced Content. We'll update you as soon as we know more. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Resolved Minor Share of Search reports for Walmart may have stale data
Our data vendor is experiencing an issue that is preventing feeds from running. Walmart Share of Search reports published after Tue, November 23rd, 10am EST will not be generated until the outage is resolved. We've escalated the issue with our vendor and they are working towards a resolution.
Resolved Minor Salsify FTP server temporarily unavailable
Our FTP partner is currently experiencing an increase in connection failures. This could cause FTP Imports pulling from the Salsify FTP and Channel publishes to the Salsify FTP to fail.This was first reported at 3:30PM EST and our FTP partner is working to resolve the issue.
Why use IsDown?
No more running around to find the problem. Be the first to know!
All your services status in one place
Check the status of all your services in one place. No more going to each one of the status pages and manage it one by one.
Real-time notifications on incidents
We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Monitor scheduled maintenances
Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.
Notification level by service
Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.
Integrate with your existing workflows
Easily integrate the notifications in your processes with Zapier or Webhooks.
Weekly digest
Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.
Start monitoring
all your essential services
-
Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
-
Step 2 Select your services
There are 1442 services to choose from, and we're adding more every week.
-
Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
FAQ
- Is Salsify down?
- Salsify seems to be up and running. We're updating the status regularly.
- I'm having issues with Salsify, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Salsify is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Salsify has issues.
- Why IsDown?
- We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- You are missing one of the services I use. Can you add it?
- Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.
Ready to start monitoring your services?
Your employees rely on SaaS and cloud applications. Make them more productive and efficient. Enabling monitoring for your services will give you real-time alerts and notifications when your services are down.
Start today for FREE