Salsify Status

Is Salsify down?

Minor Outage

Ongoing We are experiencing an issue refreshing Walmart product data for Insights reports

Our engineering team has identified an issue with our 3rd party crawling vendor which is resulting in stale data for Walmart PDP reports and Price Histo...

Started about 9 hours ago Official incident report

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2 incidents in the last 7 days

6 incidents in the last 30 days

Automatic Checks

Last check: 6 minutes ago

Last known issue: about 9 hours ago

Latest Incidents

Resolved Delays in channel publications and feedback delivery

Our engineering team has identified an issue causing delays in channel publications and feedback delivery. We will update this page as soon as more information is available.

about 13 hours ago Official incident report

Resolved Salsify FTP experiencing an increase in connection failures

Our FTP partner is currently experiencing an increase in connection failures. This increase began at 12:09pm EST and slowed around 1:05pm EST, but reports are still occurring. Our FTP partner is actively investigating the issue. This could cause FTP Imports pulling from the Salsify FTP and Channel publishes to the Salsify FTP to fail. Upon failure, Channel deliveries will retry twice, then wait until the next scheduled publish; imports will wait until the next scheduled Import run or can be re-ran manually.

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