Ongoing We are experiencing an issue refreshing Walmart product data for Insights reports
Our engineering team has identified an issue with our 3rd party crawling vendor which is resulting in stale data for Walmart PDP reports and Price Histo...
Resolved Delays in channel publications and feedback delivery
Our engineering team has identified an issue causing delays in channel publications and feedback delivery. We will update this page as soon as more information is available.
Resolved Salsify FTP experiencing an increase in connection failures
Our FTP partner is currently experiencing an increase in connection failures. This increase began at 12:09pm EST and slowed around 1:05pm EST, but reports are still occurring. Our FTP partner is actively investigating the issue. This could cause FTP Imports pulling from the Salsify FTP and Channel publishes to the Salsify FTP to fail. Upon failure, Channel deliveries will retry twice, then wait until the next scheduled publish; imports will wait until the next scheduled Import run or can be re-ran manually.
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