Easily monitor Salsify and all your third-party status pages
Stay on top of outages with real-time notifications, health dashboards, and internal status pages. Get alerts on Slack, PagerDuty, Microsoft Teams, Datadog and more.Major November 16, 2023 · lasted about 8 hours
We've received reports of the Salsify platform not loading and have found the issue. We are currently monitoring for any further symptoms. Please reach out to customer support at https://help.sal...
More details & updatesMinor October 11, 2023 · lasted about 5 hours
PXM Case Submission Form Error
Please note that we are experiencing issues with the Case Submission form. Our team is working on resolving the issue with urgency. If you have a critical issue, please reach out to escalations@sal...
More details & updatesMajor October 01, 2023 · lasted 1 day
Intermittent publishing failures to all Salsify direct connections
We’ve identified an issue causing intermittent publishing failures to all Salsify direct connections. Our team has identified the root cause and working to implement a fix. Updates to follow. Pl...
More details & updatesMajor September 28, 2023 · lasted about 2 hours
Custom Readiness Report Request Form Outage
Our engineering team has deployed a fix to an issue with the custom Readiness Report request form that was causing the form to load improperly. Users were not be able to complete and submit the req...
More details & updates
We have registered 167 issues and outages in Salsify since we started monitoring on June 03, 2021.
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Major September 28, 2023 · lasted 4 days
Channel based sell sheet publications failing
We have determined that the root cause is related to an update made by an external software vendor. We have notified the vendor of the problem and are working directly with them to address the issu...
More details & updatesMajor September 26, 2023 · lasted about 21 hours
Crawl data outage preventing Salsify from refreshing data
Our crawl data partner is experiencing an outage which is preventing us from refreshing crawl data with them. This outage affects all report types and the price history widget except for Amazon (al...
More details & updatesStay ahead of outages with real-time notifications, health dashboards, and internal status pages. Monitor the status pages of all your dependencies.
Number of Incidents
1 issues
Last incident
13 days ago
With IsDown, you can prevent alert overload. Monitor only the services or components that affect you.
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